Privacy Policy

Close By Me takes your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

This policy covers how Close By Me treats personal information that Close By Me collects and receives, including information related to your past use of Close By Me products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Close By Me does not own or control, or to people that Close By Me does not employ or manage.

Information Collection and Use


Close By Me collects personal information when you register with Close By Me, when you use Close By Me products or services, when you visit Close By Me pages or the pages of certain Close By Me partners, and when you enter promotions or sweepstakes. Close By Me may combine information about you that we have with information we obtain from business partners or other companies. When you register we ask for information such as your name, email address, postal code, and personal interests. When you register with Close By Me and sign in to our services, you are not anonymous to us. Close By Me automatically receives and records information from your computer and browser, including your IP address, Close By Me cookie information, software and hardware attributes, and the page you request. Close By Me uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.


When a child under age 13 attempts to register with Close By Me, we ask the child to have a parent or guardian create a Close By Me Family Account to obtain parental permission. Close By Me does not contact children under age 13 about special offers or for marketing purposes without a parent's permission. Close By Me does not ask a child under age 13 for more personal information, as a condition of participation, than is reasonably necessary to participate in a given activity or promotion.

Information Sharing and Disclosure

Close By Me does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances: We provide the information to trusted partners who work on behalf of or with Close By Me under confidentiality agreements. These companies may use your personal information to help Close By Me communicate with you about offers from Close By Me and our marketing partners. However, these companies do not have any independent right to share this information. We have a parent's permission to share the information if the user is a child under age 13. Parents have the option of allowing Close By Me to collect and use their child's information without consenting to Close By Me sharing of this information with people and companies who may use this information for their own purposes. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Close By Me's terms of use, or as otherwise required by law. We transfer information about you if Close By Me is acquired by or merged with another company. In this event, Close By Me will notify you before information about you is transferred and becomes subject to a different privacy policy. Close By Me displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click targeted ads meet the targeting criteria—for example, women ages 18-24 from a particular geographic area. Close By Me does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad. Close By Me advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).


Close By Me may set and access Close By Me cookies on your computer. Close By Me lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Close By Me's cookies. Close By Me uses web beacons to access Close By Me cookies inside and outside our network of web sites and in connection with Close By Me products and services. Your Ability to Edit and Delete Your Account Information and Preferences


You can edit your Close By Me Account Information, including your marketing preferences, at any time. New categories of marketing communications might be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive. We reserve the right to send you certain communications relating to the Close By Me service, such as service announcements, administrative messages and the Close By Me Newsletter, that are considered part of your Close By Me account, without offering you the opportunity to opt out of receiving them. You can delete your Close By Me account by visiting our Account Deletion page.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their Employment. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. To learn more about security, including the security steps we have taken and security steps you can take, please read Security at Close By Me.

Changes to this Privacy Policy

Close By Me may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Close By Me account or by placing a prominent notice on our site. Questions and Suggestions If you have questions or suggestions, please complete a feedback form or you can contact us at:

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